Legal notice

This comprehensive Legal Notice ensures House of Pink Lotus complies with the Consumer Protection (E-Commerce) Rules, 2020, and the Information Technology Act, 2000, which mandate clear entity disclosure and a designated Grievance Officer for online businesses in India.

Legal Notice & Disclaimer

1. Corporate Identity & Contact Details
This website (houseofpinklotus.in) is owned, managed, and operated by House of Pink Lotus. All commercial transactions, inquiries, and legal correspondence should be directed to our registered business entity.

  • Entity Name: House of Pink Lotus
  • GSTIN: 29CHIPV9947C1ZK

  • Official Email: info@houseofpinklotus.in

  • Contact Number: +91 9945617774

2. Intellectual Property Rights
All content, material, and intellectual property on this website—including but not limited to high-resolution product photography, curatorial descriptions, brand logos, graphic assets, and digital layouts—are the exclusive property of House of Pink Lotus and are protected under the Indian Copyright Act, 1957, and the Trade Marks Act, 1999.

You may not scrape, download, copy, reproduce, republish, distribute, or use any visual or textual content from this website for commercial or third-party usage without the express, written authorization of House of Pink Lotus. Unauthorized reproduction of our handloom documentation or brand assets will result in immediate legal action.

3. Authenticity & Craftsmanship Disclaimer
House of Pink Lotus retails authentic, pure unblended handloom silk textiles and hand-drawn art pieces (such as Srikalahasti Kalamkari). By using this website, you acknowledge that minor irregularities in weave, slubs, or organic shifts in natural dye are inherent hallmarks of genuine human craftsmanship. These characteristics are not manufacturing defects and serve as proof of authenticity.

4. External Links & Third-Party Services
This website may contain links to external third-party platforms (such as secure payment gateways like Razorpay/Stripe or courier tracking portals). House of Pink Lotus is not responsible for the content, privacy policies, or security practices of any external websites. Your use of third-party platforms is strictly at your own risk.

5. Grievance Redressal Mechanism
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020, House of Pink Lotus has established a Grievance Redressal Mechanism to resolve user and customer concerns efficiently.

If you have any grievances regarding our products, services, data usage, or website operations, please contact our designated Grievance Officer:

  • Name of Grievance Officer: Suneetha

  • Designation: Grievance Officer

  • Contact Email: info@houseofpinklotus.in

  • Response Time: We will acknowledge receipt of your complaint within 48 hours and strive to resolve it within 30 days from the date of receipt.

6. Governing Law & Jurisdiction
The contents of this website, your use of our services, and any ensuing disputes shall be governed by and construed in accordance with the laws of India. Any legal proceedings, suits, or disputes arising out of or in connection with House of Pink Lotus shall be subject to the exclusive jurisdiction of the competent civil courts located in Bengaluru, Karnataka.